Follow revenue quality initiatives in order to maintain the revenue quality
Plan and sell products in order to implement the sales plan
Identification of Market
To assist with the identification of all accounts to be focused on within specified area that will contribute to the achievement of the revenue and profit budget
Sales Planning and Development
To ensure implementation of all sales elements of the country sales channel strategic objectives thereby effectively contributing to the achievement of Regions budget and revenues
Communicates and gains support from Country and Local management for the achievement of regional sales objectives
Relationship Management
To ensure we win, keep and develop customers through building lasting relationships both internal and external
Forms professional and appropriate relationships, where applicable, with customers.
Assists Sales with hand-over of signed customer at the end of Quarter. Ensure all customers are kept up to date with relevant TNT information and, where applicable, reports.
Establishes appropriate relationships and communicates with other relevant functional areas
Marketing / Product support
To support product development to ensure TNTs value proposition is meeting the requirements.
Assists the Sales with providing input on potential product opportunities through identifying new developments in market or competitors
Process Management & Implementation
To deploy and monitor sales channel processes, policies and procedures, in order to ensure the consistency, efficiency and quality of internal and external customer expectations
Supports correct implementation of new and existing divisional policies and processes
Ensures continuous improvement in customer experiences through supporting the deployment of best practice processes
Works with cross-functional colleagues to ensure all customers and related functional processes are consistently applied to improve the customer experience
Actively manages the performance of customers through the effective deployment of divisional sales channel policies
Supports or carries out local corrective action planning determined by the RSM
Sales Administration
To ensure all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service are carried out effectively efficiently
Acts upon information provided by the Sales/ ops or customer
Ensures that the rates offered are based on potential of the customer.
Ensures timely distribution of relevant information throughout the internal & external customer
Accurately completes sales reports within agreed time frames
Completes and updates customer information and documentation as required by the business
Accurately updates the Sales systems on a timely basis in order to ensure complete and current client information is held
Reviews sales performance and prepares presentations as necessary for sales meetings and reviews
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