Your Job
You will be responsible for the hands-on aspects of engineering support encompassing site preparations for installations at customer sites or marketing events, integrating workstations with O/S & application software, testing & commissioning of new systems, trouble-shooting (remote & on-site diagnostics) and field execution of preventive maintenance programs. Our systems which include digital flexo imagers, digital finishing systems & state-of-the art sample-making/cutting tables, are integrated with other 3rd party peripherals & systems to provide a total systems solution for our end-users in the packaging, printing & sign & display markets.
To prepare you for the challenges of the position, you will be provided with customized training either locally or overseas, coupled with intensive on-the-job training applications at site. You are expected to keep abreast of technological developments and advancements in our industry and educate our end-users and business partners with the latest technologies of our systems. Each member of our team takes accountability in ensuring that the company's vision of maintaining strong customer relationship and providing technical efficiency to our customers is met at all times.
Your Profile
At least a Diploma or equivalent technical qualifications in Electrical & Electronics Engineering with 3-7 years post-sale hardware servicing & systems experience, preferably in the packaging or printing industry
Strong troubleshooting & diagnostic capabilities with good application knowledge of various operating & networking systems
Sound knowledge of various IT applications, laser technology and/or optics will be highly advantageous
Self-motivated with pro-active and non-procrastinating approach to problem analysis and problem solving
Good customer relations skills
Prepared for frequent travel within the region with per diem allowances.
Allegis Services India Pvt. Ltd.
Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries.
With Headquarters in Gent - Belgium, Esko employs around 1,300 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan.
http://www.esko.com/en/
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