by Magna Infotech Pvt Ltd hiring for Aricent in Gurgaon
Experience: 3 to 6 yrs. Posted on: 10 Apr
Initial contract duration will be of 6 months
Job Location Gurgaon
Person should be open for 24*7 shifts.
Excellent understanding of Communication Skills along with English Grammar.
Excellent knowledge of Policies and Procedures required handling customer call.
Refresher communication trainings.
Trend analysis based on reviews.
Initiating action plan based on trend.
Provide guidance to CC & SCC in day to day activates.
Desired Candidate Profile
Excellent Communication and Analytical skills
Good interpersonal and presentation skills.
Excellent Writing & content development skills.
Positive, cheerful, enthusiastic personality, mixes / communicates well with people
Ability to mix, work well and communicate clearly with technology team managers.
Possesses negotiation skills with respect to project and team related activities
Proactive - takes initiative to communicate, assesses situations, takes a stand, gets agreement
Good knowledge of companys policies and procedures.
Excellent presentation skills
Company Profile
Magna Infotech Pvt Ltd
One of the clients in gurgaon
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