Monday 29 September 2014

Telemarketing Executive - Inbound, 1 - 3 years exp, Delhi



by Save The Children in Delhi


Experience: 1 to 3 yrs. Posted on: 29 Sep





Answering incoming calls and making outbound calls to potential donors and represent Save the Children as a child right organization thus ensuring successful donations

Fund raising through inbound and outbound calls to potential donors.

Explain how Save the Children supports children and answer questions from potential donors.

Capture all information according to the Standard operating procedure.

Deliver prepared donation scripts that describe our work and utilization of donations in order to persuade potential donors to donate.

To generate qualified leads and book appointments for donation pick up

Accurately capture responses of for all incoming calls.

Professional representation of Save the Children on all calls. Ensuring high level of integrity in application of telephone netiquettes.

Respond appropriately to information requested by potential donors

Effectively manage and resolve donor complaints.

Work with the team in achieving office targets


Salary:

Negotiable + Attractive Incentives



Industry:

BPO / Call Centre / ITES




Role:

Telecalling/Telemarketing Executive




Desired Candidate Profile


Education:

UG - Any Graduate - Any Specialization, Graduation Not Required

PG - Any Postgraduate - Any Specialization, Post Graduation Not Required

Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required



Education Qualification: Graduate

Work Experience: Minimum 1 year experience with an inbound call center. (customer service and up selling)

Skills:

a) Language proficiency: Should be fluent in English and local language.

b) Listening skills

c) Good data entry and typing skills.

d) Ability to persuade.



Company Profile



Save The Children


Save the Children is world's leading independent organisation for children, working in over 120 countries. Its aim is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.

In India, Save the Children operates in 13 states responding to emergencies, facilitates quality inclusive learning environments, increases child survival and improves child protection while championing children's rights.




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