Updation of training modules
Agent development
Conduct training modules for Agent Advisors
Schedule training sessions
Monitor progress of agents on a continuous basis
Ensure that agents follow moral and ethical standards when dealing with clients
Providing Training to Agency manager, FCs & Advisors from time to time to enable them to accomplish the business objectives in a comprehensive, structured, efficient and ethical manner .
Training Planning, Scheduling and Execution
Ensuring timely conduction & completion of Regulatory Training if any
MIS & Training Documentation
Counseling FCs & Advisors on their career paths within the organization
Good communication & listening skills
High Levels of Confidence
Pleasant, non-threatening disposition
Creative and Self-motivated
High energy level
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