Technical Support Executive-international BPO - Jaipur, 1 - 3 years exp, Jaipur

Please enter your email ID to get job alerts Thank you for your feedback. This will help us improve the quality of jobs that are available on naukri.com for you. ValueTracks is an HR Services Organization managed by experienced & seasoned HR professionals who worked with Organizations spanning Manufacturing, Retail, Travel, Banking, Financial Services, KPO, IT & ITES industries covering small, medium and large organizations during start-up, expansion and growth phases. At ValueTracks, we believe in a partnership approach in all our service deliveries with our client Organizations. Designation Technical Support Executive-international BPO - Jaipur Job Description Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customers query. Deliver Technical Support to Microsoft/AT&T/Adobe/Netgear customers over remote troubleshooting and chat support. This can be related to any computer/peripherals/networking related issues. Help in achieving SLAs specially AHT and FCR Communicate Quality standards and maintain customer satisfaction Index. Should come up with new troubleshooting techniques Desired Profile The candidate should be good in communication and english skills. Candidate worked for International /Domestic BPO. Must have Graduation in B.Sc/B-Tech. Should have good technical skills. Experience 1 - 3 Years Industry Type BPO / Call Centre / ITES Role Associate/Senior Associate -(Technical) Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Education UG - Any Graduate PG - Any Postgraduate DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required Compensation: INR 1,75,000 - 3,00,000 P.A. Best in industry Location Jaipur Keywords Bpo, Technical Support, Communication skills, english skills, computers, trouble shooting Contact Akhila Telephone 8885030885 Email step1atvaluetracks@gmail.com Website http://ift.tt/1dlqNjg Job Posted 29 Mar Reference VT/ES/TS/AK/12/12/13

Categories: Call Centre