Record the reporting of accident with basic details and report to the concerned Insurer for arranging survey and assist the customer and insurer getting all the relevant documents.
Responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of motor claims of the organization.Souns knowledge in Automobile body shop operations.
Act as a liaison between the organization, insurance providers and policyholders regarding the status and eligibility for coverage for all relevant claims.
Review insurance claims to determine that payments and settlements have been made in accordance with the policy terms and to the satisfaction of the customer.
Responsible for monitoring day to day claims settlement in workshop operations..
Continually monitor current practices and procedures ensuring protocols are met to achieve business unit objectives.
Visit Insurance companies, policy holders and workshops for ensuring adherence to claims procedures & processes for speedy settlement of claims and adhering total customer delight.
Evaluate and recommend improvements /enhancements to the reporting officer.
Review the claims service in terms of speed and customer satisfaction of the insurance companies and
Review and recommend settlement and expense authority for Claims personnel.( apply only insurance company candidate particularly general insurance)
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