Spearheading the entire Retention business plan with proper administration, accounts and underwriting.
Devising and implementing policies/procedures for the all round development of renewal insurance channels for the purpose of achieving pre-designated revenue plans in given time frame.
Generating new insurance business from existing customers so as to be complete Insurance Advisor to them.
Monitoring activities to ensure achievement of the value and volume targets by maximizing the retention of existing customers..
Set and achieve Business Goals and Targets to the reporting team of Customer Care Executives, Tele calling and Back Office.
Develop product Mix (Insurance Products) for clients / customers.
Responsible for ensuring budgets and sales commission goals are adhered too and delivered as per delivery strategy.
Closely working with VP on directing key strategies on new business acquisition and servicing.
Business Development & Marketing
Implementing competent strategies with a view to penetrate new corporate accounts & expand existing ones as well as government Organizations, meeting pre-determined business objectives.
Managing analysis of competitive product offerings in terms of features and benefits as well as price points to assess unproductive against competition.
Analyzing latest marketing trends and tracking competitors' activities and providing valuable inputs for fine tuning sales & marketing strategies.
Running the promotional activities & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals.
CRM and Key Client Management
Mapping client's requirements and providing them professional advisory services pertaining to selection of various insurance products and the insurance companies.
Managing customer centric operations, forwarding customer instructions to the concerned Insurance companies and their departments, ensuring customer satisfaction by achieving delivery & service quality norms.
Team Management:
Recruiting & training of Sales Executives & sourcing business through them.
Imparting training to them on underwriting guidelines and new business processes.
Giving targets to the reporting teams of Customer Care Executives, Tele Calling Executives & Back Office.
Leading & monitoring performance of team members to ensure efficiency in customer services and operations.
Mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets. ( preferable only Hyderabad candidate)
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