Tuesday, 7 October 2014

Pool Sr. Travel Counselor, Traveler Service, ETS, India, 3 - 6 years exp, Delhi/NCR(National Capital Region)

Position Responsibilities

You delight the traveler/travel arranger


Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances

Connect with the caller to build trust and credibility even if the person is unknown.

Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation.

You build CWTs commercial value


Sell products that are of commercial value to CWT and contribute to CWTs profitability.

Remain current on value we provide to each customer.

Adapt and change as requirements of the business change.

You strengthen the CWT brand


Represent the CWT brand in how you work on a day-to-day basis.

Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business.

Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to mak


Salary: Not Disclosed by Recruiter

Industry: Travel / Hotels / Restaurants / Airlines / Railways

Functional Area: Travel, Tours, Ticketing, Airlines

Role Category: Outside Consultant

Role: Outside Consultant

Keyskills: Travel Counselor, Travel Consultant, GDS






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