Friday, 10 October 2014

Front Office Executive, 1 - 4 years exp, Bengaluru/Bangalore

As the first point of contact for Amnesty International in India, the front office executive is responsible for projecting a professional and courteous face of our organization to people who wish to get in touch with us. While primarily based in our reception, the role will involve providing support with administrative activities across the organization as needed. We are looking for someone with a proactive, team spirited attitude that can bring enthusiasm and initiative to the management of our front office. S/he will possess a pleasant and professional attitude, outstanding verbal communication and interpersonal skills with a bright and enthusiastic disposition. S/he is expected to be a quick learner, who is self-motivated to improve ways of working in this role.


Answers incoming telephone calls, determines purpose of calls, and forward calls to, or takes messages for, the concerned individuals or department. Answers questions about organization and provides callers with address, directions, and other information.

Welcomes on-site visitors, determines nature of business, and directs them to the concerned staff. Monitors visitor access and issues passes when required.

To take ownership of the reception, making sure it is kept in the best state at all times.

Manage travel, hotel and related arrangements of staff and official visitors

Assist in planning and preparation of meetings and conferences

Maintain and keep up to date all front desk registers. Follow ups with vendors. Process monthly vendor bills.

General co-ordination of office housekeeping with the rest of the team to ensure office & facilities are maintained.

Manage Office stationery, supplies and consumables, beverages and snacks, etc.

Provide other admin assistance as required across all departments within the organization where needed to ensure the smooth running of the office.


Skills and experience required



Educational Qualification: PUC or higher

Minimum 1-2 years of equivalent work experience in NGO or small company set-up

Fluency in English, Hindi and at least one South Indian language a must

Experienced in handling small-office EPABX

Experience using computer and good exposure to MS Office software tools

Ability to plan and organise your own work and that of others

Must have ability to be flexible with the many interruptions

Must have the ability to multi-task and be goal oriented




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