This is a Pool Requisition for Traveler Services in Indiafor multiple locations. Your mission as CWT Travel Counselor is to Deliver the Perfect Trip so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveller/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.
Position Responsibilities
You delight the traveler/travel arranger
Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
Connect with the caller to build trust and credibility even if the person is unknown
Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
You build CWTs commercial value
Sell products that are of commercial value to CWT and contribute to CWTs profitability
Remain current on value we provide to each customer
Adapt and change as requirements of the business change
You strengthen the CWT brand
Represent the CWT brand in how you work on a day-to-day basis.
Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the businessBuild loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special
Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Travel, Tours, Ticketing, Airlines
Role Category: Outside Consultant
Role: Outside Consultant
Keyskills: Travel Counselor, IATA, travel arranger
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