Job Purpose:
To work closely with Product Team to help increase product adoption and awareness as per defined metrics.
Key Responsibility Areas:
- Product Evangelization and adoption through product awareness and support
- Operational support to existing clients for new feature/products.
- Engagement with clients to understand and drive usage
- Feedback gathering from the sales team
KPIs (Measurable parameters of the role)
- Ensuring resolution of all requests and queries within agreed timelines
- Timeliness and accuracy of data
- Effective stakeholder management
Info Edge India Ltd.
About Info Edge (Naukri.com, 99acres.com, Jeevansathi.com, shiksha.com):
Info Edge is India"s leading consumer internet company. With online presence in recruitment, matrimony, real estate and education, and strong brands like Naukri.com, 99acres.com, jeevansathi.com and Shiksha.com, we are more than 3000 people strong organization based out of more than 48 locations in India & Middle East. This is a financially strong company with a revenue figure of Rs. 483 cr and EBIDTA margin of 40.09% for last financial year. We also have a market capitalization of over Rs 6500 cr.
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